Shipping Policy
Shipping Policy
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to all orders placed with us.
Delivery Options
In-store Pickup: Available for cakes, pastries, cookies, flowers, and chocolates from Monday to Sunday, 9:00 AM to 8:00 PM.
Home Delivery:
Standard Delivery (Local orders): Delivered within 4–6 hours of order confirmation (same day) for orders placed before 4:00 PM.
Next-Day Delivery: Orders placed after 4:00 PM will be delivered the following day.
Outstation Orders (if applicable): Delivered within 2–5 business days, depending on the location.
🚚 Free Shipping is available on website orders above ₹1500/-.
Delivery Delays
If your delivery is delayed for any reason, we will notify you as soon as possible and provide a revised estimated delivery time.
Returns & Refunds
Since our products are perishable food items, we do not accept returns once an order is delivered. However, if your order is:
Delivered in a damaged condition,
Contains the wrong items, or
Is otherwise not as described,
please contact us immediately at the details below. We will either replace the product or issue a refund at our discretion.
Contact Us
If you have any further questions or concerns, you may contact us at:
📞 Phone: 9605115566
📧 Email: support@mopho.co.in
